See what our customers are saying!

We’re proud to share real reviews from Google that highlight our commitment to quality and customer satisfaction. Read firsthand experiences to learn why so many people trust and recommend Rich Mathews & Son Plumbing.

  • These guys helped my mom out with great service in a pinch. A reliable, caring, and smart company. Highly recommended!

  • Rich went above and beyond assisting with maintenance to my boiler. He was on vacation and took my call because my boiler wasn’t working in winter temps. He walked me through all the steps of getting my boiler working until he was back to service it. I would have been without heat that day without him! He cares a lot about his customers and provides a top notch service!

  • Rich was awesome! We were in a real bind with no heat due to the Columbia Gas leaks in my area. Rich came in and worked long days through the weekend in order to get us back up and running. Incredibly thoughtful and trustworthy. Can't thank them enough!

  • Saturday morning. No hot water! No heat! Our Weil McClain boiler will not ignite. Rich Mathews and Son Lynnfield responded promptly. After a quick inspection the problem was identified fixed. We appreciated them coming out on short notice, fair price and attention to workplace safety with regard to COVID-19. If you are looking for professional, honest and straight forward plumbing experience. Call Rich Mathews and Sons. Great job! Thank you!

  • I don't hesitate to call Rich if I need plumbing work done. Rich put in a new boiler for us and has done some other work we needed. He does great work and is a true professional with a great attitude. We have an old house with a few quirks, so we appreciated Rich making the time to follow up with us to make sure our boiler was working as expected.

  • We had to replace our gas hot air furnace recently and placed a call to Rich Mathews & Son to give us a quote to do the work. He had previously installed a water heater at our house and did a great job at a fair price so we didn't hesitate to call him again. He just completed the installation of our new gas heating system and everything went smooth from start to finish. He explained to us exactly what needed to be done and he made sure that the project is completed as promised at a price that was again unbeatable. I would highly recommend that you contact them for any similar work you need done and I will be sure to hire them again if the need arises! It was a pleasure working with him!

  • Rich was able to help us out on short notice and did great work! Very personable and I would highly recommend!

  • Can't say enough about Rich. I woke up around 5am to find our furnace fan running but not igniting. Called 10 places trying to get someone out that day and was turned away until we called Rich who mentioned he lived nearby and was happy to come by that morning. After 2 hours of working on the furnace he had everything up and running, provided us with all the information on what he did and what to keep an eye on, and best of all he didn't even charge us! Just a genuinely nice guy who really helped us out in a pinch.

  • Rich Mathews helped us convert our house from oil to gas heat, and we had a wonderful experience with him. He got to our job ahead of schedule, was incredibly easy to work with, fixed some other various issues he found while he was here, and gets bonus points for bringing treats for our dog (who loves Rich now). The next time we have a plumbing need he’ll be our first call, and we can’t recommend him enough.

  • Rich and his wife were great to deal with- Rich does the majority of the work himself and he does a great job - highly recommended- also his associates were all professional and respectful- I wouldn’t hesitate to recommend Rich and I would definitely hire Rich again for any future work. Thanks Rich