See what our customers are saying!

We’re proud to share real reviews from Google that highlight our commitment to quality and customer satisfaction. Read firsthand experiences to learn why so many people trust and recommend Rich Mathews & Son Plumbing.

  • I don't hesitate to call Rich if I need plumbing work done. Rich put in a new boiler for us and has done some other work we needed. He does great work and is a true professional with a great attitude. We have an old house with a few quirks, so we appreciated Rich making the time to follow up with us to make sure our boiler was working as expected.

  • We couldn't be happier with the service provided by Rich. He replaced an old hot water heater with a propane-fueled one, and replaced two faucets for us, to boot. A consummate professional, Rich was friendly, informative, and completed all work in a timely manner. We will definitely turn to him in the future. Highly recommended!

  • Rich Matthews, and Sons. Plumbing and gas Heating! If you are looking for any work to be done I highly recommend This company. I've had a few less than satisfactory companies give estimates for my HVAC replacement and they all were say okay. The fact that Mr. Mathews came explained to me and the wife what was involved in the process and answered all our questions and concerns about the installation process put us at ease. As a home owner I've had the pleasure of the high pressure sales tactics by salesman who say anything to make the sale.no Rich! The Quality of the installation exceeded any work I've seen done, no rush no fuss no muss. And to boot an all around professional who's work speaks for itself. I Highly recommend this company for the quality of work and the knowledges and expertise he brings to the job. Also impressed by his character Honest as the day is long. You can use another company but I doubt that you will get the Quality and satisfaction that Rich brings to any work site. So in closing I can tell you that you can try the rest, but if you want the best this is the person you want,. Definitely a Five star rating for this company. So if you want it done rite the first time call Rich Mathews & sons.
    I'm glad I did! You will be to,

  • Rich is the perfect plumber, returns call and emails promptly, visits site and accesses the task with short notice, gives a quick and competitive quotes. But the big asset is he is an excellent craftsman who provides outstanding quality workmanship. I will always use him on all my plumbing needs.

  • Rich was able to help us out on short notice and did great work! Very personable and I would highly recommend!

  • Rich Mathews helped us convert our house from oil to gas heat, and we had a wonderful experience with him. He got to our job ahead of schedule, was incredibly easy to work with, fixed some other various issues he found while he was here, and gets bonus points for bringing treats for our dog (who loves Rich now). The next time we have a plumbing need he’ll be our first call, and we can’t recommend him enough.

  • Great service - would give more than 5 stars if I could! Rich and Lori took a bad situation (failed combination hot water heater) and helped ease the pain, going above and beyond to provide a solution designed to last and explain the quirks of our new-to-us house / the plusses and minuses of our chosen approach to the system replacement. Prices were fair and very competitive with other plumbers in the neighborhood. They went out of their way to make sure the new system got in fast before the winter cold set in, and were all-around great to deal with - responsive on the phone, transparent about equipment delivery and project updates, and just super kind to us and our nosy dog. Highly recommend!

  • Rich provided exceptional service in installing our water heater. His pricing was very reasonable, and he ensured that we received a high-quality heater while adhering to all city codes by changing the exhaust pipes. We are extremely satisfied with his work and wholeheartedly recommend his services.

  • Knew exactly what the problem was with just a quick conversation. Very knowledgeable and friendly, call Rich before you call anyone else. A+ service, thank you!

  • I feel like these great reviews still don't do Rich justice! He was absolutely amazing from that first call to the end of the job!

    One of the things that stood out the most was how he helped me on the phone. Most companies I spoke to wanted as much info in your first breath as you could get out, and were mad if you missed anything. When I started right in Rich stopped me, asked me my name, told me his, and asked how I was. I knew he was the guy right there. He knew his stuff very well, and was patient when I couldn't answer questions. He came over to check out our very, very, poorly installed water heater and quoted us a very great price. He gave us options, and really seemed like he had our best interests in mind. He was able to come a day later which was faster than we had even expected, and got us fixed up in no time. All while my 2.5 year old bothered him wanting to help lol.

    He went above and beyond for us, gave us a great price, and overall just a really nice person. We will never use anybody else.