Rich Mathews helped us convert our house from oil to gas heat, and we had a wonderful experience with him. He got to our job ahead of schedule, was incredibly easy to work with, fixed some other various issues he found while he was here, and gets bonus points for bringing treats for our dog (who loves Rich now). The next time we have a plumbing need he’ll be our first call, and we can’t recommend him enough.

I contracted Rich to replace a forced hot water boiler and electric hot water heater. He was an absolute pleasure to work with, focused on doing the right thing for a very reasonable price. I had tenants that had no heat and cold weather fast approaching. Rich was responsive, and took the time to make sure he was doing things right. While on the phone, Rich looked at the property on Google maps to understand how he was going to get the new boiler in, came over after hours to check over things and take measurements. I got multiple bids from other contractors, and Rich was the only one to provide open, honest recommendations that had my best interests in mind. He pulled permits, showed proof of insurance and was accommodating around my work schedule. Not only that, but his relationships with others in the industry proved immensely helpful, including a referral for a very competent electrician, and being on first name basis with the inspector. I have no doubt my job was done right. His knowledge and attention to detail are top notch and I would highly recommend him.

I highly recommend Rich! He replaced our failing hot water heater. He was extremely knowledgeable and friendly. Rich answered all of our questions and explained everything he was doing. He really cares about his customer’s safety and makes sure that the job is done right.

Rich and his wife were great to deal with- Rich does the majority of the work himself and he does a great job - highly recommended- also his associates were all professional and respectful- I wouldn’t hesitate to recommend Rich and I would definitely hire Rich again for any future work. Thanks Rich

Knew exactly what the problem was with just a quick conversation. Very knowledgeable and friendly, call Rich before you call anyone else. A+ service, thank you!

After being told my hot water heater was in "imminent failure" I reached out to Rich, and he was able to help me within a day. I shared photos of my heater and Rich provided a quote over the phone. Upon installation, it became clear it would not be a cut and dry replacement - Rich meticulously checked pipes, exit points, etc. to ensure that my building and I were safe, and fixed unexpected issues that came up. All while sticking with his original quote. Rich was amazing - super friendly, professional and obviously cares about his work and clients.

Rich went above and beyond assisting with maintenance to my boiler. He was on vacation and took my call because my boiler wasn’t working in winter temps. He walked me through all the steps of getting my boiler working until he was back to service it. I would have been without heat that day without him! He cares a lot about his customers and provides a top notch service!

Rich Matthews, and Sons. Plumbing and gas Heating! If you are looking for any work to be done I highly recommend This company. I've had a few less than satisfactory companies give estimates for my HVAC replacement and they all were say okay. The fact that Mr. Mathews came explained to me and the wife what was involved in the process and answered all our questions and concerns about the installation process put us at ease. As a home owner I've had the pleasure of the high pressure sales tactics by salesman who say anything to make the sale.no Rich! The Quality of the installation exceeded any work I've seen done, no rush no fuss no muss. And to boot an all around professional who's work speaks for itself. I Highly recommend this company for the quality of work and the knowledges and expertise he brings to the job. Also impressed by his character Honest as the day is long. You can use another company but I doubt that you will get the Quality and satisfaction that Rich brings to any work site. So in closing I can tell you that you can try the rest, but if you want the best this is the person you want,. Definitely a Five star rating for this company. So if you want it done rite the first time call Rich Mathews & sons.
I'm glad I did! You will be to,

I called Rich at the beginning of December to talk about replacing my ancient (1982) furnace and a water heater that was starting to hurt. Add in that I was trying to do it through Mass Save with a heat loan. Rich came out to my house on a Saturday to look at the job and give us the quote we would need to get the heat loan. He had the quote to me that same day via email and he dropped off a paper copy the next business day. He's forthright and honest and he started teeing up the special pieces we would need while we were waiting for the bank to approve the loan. He was very responsive the whole time and was good about giving me a call for updates.

Because of the jury-rigged nature of the old furnace, he told us it would take two days, possibly three, to get the old one out and the new furnace and water heater in. He worked late on a Friday to get it done right before the temperatures dropped down below 20. The new ductwork, venting, and drain for the condensate are all really well done. You can see the quality of his work. It is well below freezing outside, and this is the warmest my house has been since I bought it. He even came back after the install was complete to change an exterior fitting for the air intake because he wasn't happy with the part he had on hand when he did the job originally.

We had to replace our gas hot air furnace recently and placed a call to Rich Mathews & Son to give us a quote to do the work. He had previously installed a water heater at our house and did a great job at a fair price so we didn't hesitate to call him again. He just completed the installation of our new gas heating system and everything went smooth from start to finish. He explained to us exactly what needed to be done and he made sure that the project is completed as promised at a price that was again unbeatable. I would highly recommend that you contact them for any similar work you need done and I will be sure to hire them again if the need arises! It was a pleasure working with him!