Rich Mathews helped us convert our house from oil to gas heat, and we had a wonderful experience with him. He got to our job ahead of schedule, was incredibly easy to work with, fixed some other various issues he found while he was here, and gets bonus points for bringing treats for our dog (who loves Rich now). The next time we have a plumbing need he’ll be our first call, and we can’t recommend him enough.

After being told my hot water heater was in "imminent failure" I reached out to Rich, and he was able to help me within a day. I shared photos of my heater and Rich provided a quote over the phone. Upon installation, it became clear it would not be a cut and dry replacement - Rich meticulously checked pipes, exit points, etc. to ensure that my building and I were safe, and fixed unexpected issues that came up. All while sticking with his original quote. Rich was amazing - super friendly, professional and obviously cares about his work and clients.

We couldn't be happier with the service provided by Rich. He replaced an old hot water heater with a propane-fueled one, and replaced two faucets for us, to boot. A consummate professional, Rich was friendly, informative, and completed all work in a timely manner. We will definitely turn to him in the future. Highly recommended!

I don't hesitate to call Rich if I need plumbing work done. Rich put in a new boiler for us and has done some other work we needed. He does great work and is a true professional with a great attitude. We have an old house with a few quirks, so we appreciated Rich making the time to follow up with us to make sure our boiler was working as expected.

I feel like these great reviews still don't do Rich justice! He was absolutely amazing from that first call to the end of the job!

One of the things that stood out the most was how he helped me on the phone. Most companies I spoke to wanted as much info in your first breath as you could get out, and were mad if you missed anything. When I started right in Rich stopped me, asked me my name, told me his, and asked how I was. I knew he was the guy right there. He knew his stuff very well, and was patient when I couldn't answer questions. He came over to check out our very, very, poorly installed water heater and quoted us a very great price. He gave us options, and really seemed like he had our best interests in mind. He was able to come a day later which was faster than we had even expected, and got us fixed up in no time. All while my 2.5 year old bothered him wanting to help lol.

He went above and beyond for us, gave us a great price, and overall just a really nice person. We will never use anybody else.

Rich and his wife were great to deal with- Rich does the majority of the work himself and he does a great job - highly recommended- also his associates were all professional and respectful- I wouldn’t hesitate to recommend Rich and I would definitely hire Rich again for any future work. Thanks Rich

Rich Mathews & Son installed both our heating system and our water heater in 2011. The service was great, the work was done efficiently, the cost was fair, and Rich provided clear instructions for the very simple maintenance that the systems require. We have had no trouble with either system since installation and Rich has consistently been responsive to our occasional inquiries over the years.

Rich was awesome! We were in a real bind with no heat due to the Columbia Gas leaks in my area. Rich came in and worked long days through the weekend in order to get us back up and running. Incredibly thoughtful and trustworthy. Can't thank them enough!

Rich did an exceptional job at our house. We are new homeowners and we were faced with a water heater not up to code. Not only did he go out of his way to ensure that the correct solution was done, but he took the time to explain all the options, listened to our needs and gave us the best pricing- out of three quotes! The job was completed the following day immaculately. He followed up the following day to ensure our satisfaction. An extremely professional and honest person.

Rich was able to help us out on short notice and did great work! Very personable and I would highly recommend!