Testimonials

Rich provided exceptional service in installing our water heater. His pricing was very reasonable, and he ensured that we received a high-quality heater while adhering to all city codes by changing the exhaust pipes. We are extremely satisfied with his work and wholeheartedly recommend his services.

I contacted Rich to replace my 15 years old water heater and he returned my call within an hour. I shared photos of my heater over text and Rich provided a quote right away. That was my first time I needed to replace a water heater and didn’t know much about it, but he answered all my questions explained all the options I have and gave me very reasonable price.

Rich is extremely professional and honest person, and he really cares about his customers, their safety and makes sure that the job is done right. After the service he did follow up to make sure everything is okay and there are no issues.
He really went above and beyond for me and provided an exceptional service. I will definitely turn to him in the future, and I can’t recommend him enough.
Thank you again Rich!

Rich went above and beyond assisting with maintenance to my boiler. He was on vacation and took my call because my boiler wasn’t working in winter temps. He walked me through all the steps of getting my boiler working until he was back to service it. I would have been without heat that day without him! He cares a lot about his customers and provides a top notch service!

We couldn't be happier with the service provided by Rich. He replaced an old hot water heater with a propane-fueled one, and replaced two faucets for us, to boot. A consummate professional, Rich was friendly, informative, and completed all work in a timely manner. We will definitely turn to him in the future. Highly recommended!

Rich Mathews just finished installing a new gas heat and hot water system in my sister-in-law's home in Revere. Rich's attention to detail, constant communication every step of the way and his personal willingness to go above and beyond every step of the way was superb!

I have hired a lot of different contractors for as lot of different jobs in the many years that I have been working on my home, as well as my family's homes. While I have had many good experiences, and some not so good, Rich is by far the best in his field! If you want the job done right and in Rich's case better than right, then look to Rich Mathews as your first and best choice!

Thank you again Rich,

Rich Mathews plumbing made sure we had hot water asap after our boiler went down- thank you! Rich explained every detail about the installation in clear way and was detail oriented- boiler set up looks great! Highly recommend.

I highly recommend Rich! He replaced our failing hot water heater. He was extremely knowledgeable and friendly. Rich answered all of our questions and explained everything he was doing. He really cares about his customer’s safety and makes sure that the job is done right.

Rich Mathews helped us convert our house from oil to gas heat, and we had a wonderful experience with him. He got to our job ahead of schedule, was incredibly easy to work with, fixed some other various issues he found while he was here, and gets bonus points for bringing treats for our dog (who loves Rich now). The next time we have a plumbing need he’ll be our first call, and we can’t recommend him enough.

Saturday morning. No hot water! No heat! Our Weil McClain boiler will not ignite. Rich Mathews and Son Lynnfield responded promptly. After a quick inspection the problem was identified fixed. We appreciated them coming out on short notice, fair price and attention to workplace safety with regard to COVID-19. If you are looking for professional, honest and straight forward plumbing experience. Call Rich Mathews and Sons. Great job! Thank you!

After being told my hot water heater was in "imminent failure" I reached out to Rich, and he was able to help me within a day. I shared photos of my heater and Rich provided a quote over the phone. Upon installation, it became clear it would not be a cut and dry replacement - Rich meticulously checked pipes, exit points, etc. to ensure that my building and I were safe, and fixed unexpected issues that came up. All while sticking with his original quote. Rich was amazing - super friendly, professional and obviously cares about his work and clients.