See what our customers are saying!

We’re proud to share real reviews from Google that highlight our commitment to quality and customer satisfaction. Read firsthand experiences to learn why so many people trust and recommend Rich Mathews & Son Plumbing.

  • We couldn't be happier with the service provided by Rich. He replaced an old hot water heater with a propane-fueled one, and replaced two faucets for us, to boot. A consummate professional, Rich was friendly, informative, and completed all work in a timely manner. We will definitely turn to him in the future. Highly recommended!

  • Rich Matthews, and Sons. Plumbing and gas Heating! If you are looking for any work to be done I highly recommend This company. I've had a few less than satisfactory companies give estimates for my HVAC replacement and they all were say okay. The fact that Mr. Mathews came explained to me and the wife what was involved in the process and answered all our questions and concerns about the installation process put us at ease. As a home owner I've had the pleasure of the high pressure sales tactics by salesman who say anything to make the sale.no Rich! The Quality of the installation exceeded any work I've seen done, no rush no fuss no muss. And to boot an all around professional who's work speaks for itself. I Highly recommend this company for the quality of work and the knowledges and expertise he brings to the job. Also impressed by his character Honest as the day is long. You can use another company but I doubt that you will get the Quality and satisfaction that Rich brings to any work site. So in closing I can tell you that you can try the rest, but if you want the best this is the person you want,. Definitely a Five star rating for this company. So if you want it done rite the first time call Rich Mathews & sons.
    I'm glad I did! You will be to,

  • Rich Mathews & Son installed both our heating system and our water heater in 2011. The service was great, the work was done efficiently, the cost was fair, and Rich provided clear instructions for the very simple maintenance that the systems require. We have had no trouble with either system since installation and Rich has consistently been responsive to our occasional inquiries over the years.

  • Knew exactly what the problem was with just a quick conversation. Very knowledgeable and friendly, call Rich before you call anyone else. A+ service, thank you!

  • Rich Mathews came out the same day to replace my water heater when it died. He was on time, professional, and personable. He handled permits and did everything to a high standard that easily passed inspection. I felt he went above and beyond to ensure I understood how the system worked and what he was doing. I would definitely use him again.

  • Rich went above and beyond assisting with maintenance to my boiler. He was on vacation and took my call because my boiler wasn’t working in winter temps. He walked me through all the steps of getting my boiler working until he was back to service it. I would have been without heat that day without him! He cares a lot about his customers and provides a top notch service!

  • Rich is the perfect plumber, returns call and emails promptly, visits site and accesses the task with short notice, gives a quick and competitive quotes. But the big asset is he is an excellent craftsman who provides outstanding quality workmanship. I will always use him on all my plumbing needs.

  • Saturday morning. No hot water! No heat! Our Weil McClain boiler will not ignite. Rich Mathews and Son Lynnfield responded promptly. After a quick inspection the problem was identified fixed. We appreciated them coming out on short notice, fair price and attention to workplace safety with regard to COVID-19. If you are looking for professional, honest and straight forward plumbing experience. Call Rich Mathews and Sons. Great job! Thank you!

  • Rich provided exceptional service in installing our water heater. His pricing was very reasonable, and he ensured that we received a high-quality heater while adhering to all city codes by changing the exhaust pipes. We are extremely satisfied with his work and wholeheartedly recommend his services.

  • Rich Mathews just finished installing a new gas heat and hot water system in my sister-in-law's home in Revere. Rich's attention to detail, constant communication every step of the way and his personal willingness to go above and beyond every step of the way was superb!

    I have hired a lot of different contractors for as lot of different jobs in the many years that I have been working on my home, as well as my family's homes. While I have had many good experiences, and some not so good, Rich is by far the best in his field! If you want the job done right and in Rich's case better than right, then look to Rich Mathews as your first and best choice!

    Thank you again Rich,